Redeeming Digital Codes FAQs
I entered the wrong giveaway for my console - can I swap it for another version?
The console for the giveaway is clearly stated in the title and description. We do not swap codes once they have been distributed. Please make sure you refer to the information in the giveaway and that it matches your console in future!
It says the code may expire in the email - how long do I have?
If a code has a very short expiry, we will note that in the description of the giveaway. However, most codes do not have an expiry or it will be up to a year. If you'd like further clarification, please reach out to us (if we're hosting) via firstname.lastname@example.org or the Host of the giveaway.
I redeemed my code from Surf Giveaways but it is not working - what do I do?
We would advise reaching out to the game publisher and/or the console/platform applicable to your code. Sadly, we would be unable to advise on why the code is not working beyond our platform.