I Need Help with Analytics!

Using Surf Analytics

• Reports & Dashboards
• Segmentation
• Using Lists
• Using Folders
• Export Features

Troubleshooting

• Why isn't my follower count exact?
• How do I obtain my IG data files in JSON format not HTML?
• Instagram won’t send my data after requesting a download?
• My Instagram and/or Twitter reports have been processing for a while. What should I do?

Guides & Resources

• Agency (Industry Guide)
• Influencer (Industry Guide)
• CPG/Retail (Industry Guide)
• Guiding Marketing Decisions
• Vetting/Validating Influencers
• Using Zapier with Surf Analytics

See all 10 articles

Accounts & Billing

• How To Cancel Your Account
• Cancellation and Refund Policy

Use Cases

• Identify and Reward Top Fans
• Boost Sales during Product Launch
• Differentiate Your Socials From Competitors
• Target Industry Markets Faster With Surf Analytics
• Identify Unknown Niche Target Audiences Within Your Following