How long should I expect to wait for physical prize delivery?
All giveaway hosts are required to ship any/all physical prizes within 30 days of a winner claiming their prize.
If, after 30 days you still have not received notification that your prize has been shipped, or if you're looking for further details related to the prize in question (including shipping information or tracking numbers) we encourage you to attempt to politely contact the giveaway host directly.
If after 45 days, you have not received any communication update from the host in regards to prize fulfillment, reach out to us at support@joinsurf.com!