Dashboard Tour

Welcome to Surf Analytics! 

To get you started let's go through the main dashboard.

Recent Follower Reports Section

At first glance right underneath the dashboard we get a look of all of our recent follower reports for Twitter and/or Instagram.

Notice a couple key features:

1. The social icon next to the profile photo differentiates Twitter from Instagram, and you'll also see the date the report was last run.

2. Report summary metrics show raw numbers and percentages in either red (indicating a decrease since your last report) or in green (indicating an increase since your last report)

3. The loop logo will refresh the report

4. The three dots allow you to order or move your reports

5. "View Report" will take you to a full followers list and our other functionality

Recent Giveaways Section

Before you can access this functionality, you need to connect accounts to start running analytics on your giveaways! Contact support@joinsurf.com to get started.

Once you start running your Giveaways, they'll appear with a high-level overview of your campaign:

Navigation & Search Bar

The Search Bar allows you to navigate between Twitter, Instagram, and Giveaways data:

On the right is your data: your saved Lists, Folders, Exports, Searches and Account Settings.

*Please note: Despite our best efforts, Surf Analytics will no longer be able to update Instagram data outside of uploaded reports. Recently, Instagram changed its API significantly, incapacitating our ability to capture data. Since then, we've been working to document and modify our processes. Our developers have reached the conclusion that this is no longer feasible.

Have questions? Reach out to us at success@joinsurf.com!